The Billing Operations Supervisor provides operational and personnel leadership for the Business Office, ensuring efficient, compliant, and customer focused billing operations. This position oversees departmental workflows, supervises staff performance, promotes continuous process improvement, monitors key performance indicators, and collaborates with organizational leaders to support financial stewardship, regulatory compliance, and exceptional patient service. The Billing Operations Supervisor serves as a resource for staff, supports organizational initiatives, and acts on behalf of the department leadership as assigned.

At Ely-Bloomenson Community Hospital (EBCH), we believe in delivering exceptional care to every patient, every time, and that starts with supporting our team. We offer competitive pay, outstanding benefits, and a healthy work-life balance. Whether you’re providing direct patient care or supporting hospital operations, you’ll be part of a team that values excellence and professional growth.

Responsibilities

• Provides day-to-day leadership for the Business Office by establishing priorities, coordinating departmental operations, communicating organizational initiatives and fostering a collaborative, accountable, and positive work environment. 
• Oversees Business Office operations to ensure accurate billing, reimbursement accounts receivable management, and compliance with federal, state, and third-party payer requirements. 
• Ensures compliance with applicable regulatory requirements, through monitoring, education, auditing, and process improvement.
• Monitors key performance indicators, and implements corrective actions as needed.
• Collaborates with clinical, operational, and financial leaders to improve billing performance, resolve complex issues, and support organizational initiatives.
• Serves as an escalation resource for complex patient account concerns, promoting effective communication, financial transparency, and positive customer services experiences.
• Develops, implements, and maintains departmental policies, procedures, and standardized workflows that promote consistency, compliance, and operational effectiveness.
• Oversees the administration, maintenance, and optimization of departmental technology systems, including Epic, Experian, Availity, payer portals, and other Business Office applications. Ensures system functionality through user access management, issue resolution, coordination with IT and vendors, and submission and follow-up of system support requests.
• Leads departmental implementation of organizational initiatives, regulatory changes, and workflow improvements in line with industry best practices, while effectively managing changes and supporting staff through transitions. 
• Provides operational support to the Business Office team by performing essential billing cycle functions, including but not limited to prior authorization processing, payer credentialing, and other responsibilities as needed to ensure continuity of operations and exceptional customer service. 
• Serves as operational backup to the Revenue Cycle Director by providing leadership continuity, supporting departmental oversight and assuming delegated responsibilities to ensure uninterrupted department operations.

Leadership/Management Responsibilities

• Provides leadership and accountability for departmental operations in alignment with the organization's mission, values, policies, and regulatory requirements.
• Establishes clear expectations and leads assigned staff through coaching, performance management, professional development, and corrective action as appropriate.
• Communicates and collaborates effectively across departments, exercises sound judgment in decision-making, and contributes to organizational initiatives.
• Demonstrates fiscal responsibility through effective resource management and adherence to approved budgets, as applicable to the role. 
• Partners with Human Resources to support recruitment, selection, and onboarding to ensure staffing needs are met with qualified talent.
• Partners with Human Resources on employee relations matters, performance management, policy interpretation, corrective actions, leave administration, and other employment-related issues.

Wage

• $65,000 - $70,000 annually

Schedule

• Monday – Friday, 40 hours per week. Hybrid/remote availability in Minnesota.

Full-time Benefits

• Generous paid vacation, sick and safe time, and several paid holidays!
• Medical Insurance Plans through Blue Link with up to $4,000 annual HSA EBCH Contribution (based on plan enrollment)
• Dental Insurance
• Vision Insurance – Policy paid 100% by EBCH
• 403(b) Retirement Plan with EBCH Contribution
• Health Care and Dependent Care FSA 
• Short-term and Long-term Disability Insurance – Policies paid 100% by EBCH
• $75,000 Life and AD&D Insurance Plan - Policies paid 100% by EBCH
• Optional Supplemental Life Insurance for you and your family at a low rate
• On-site Employer Daycare with Employee Discounted Rates
• Bucketlist Rewards & Employee Recognition Program
• Employee Assistance Program

*Benefits and eligibility may vary based on FTE status. Daycare enrollment based on availability

Required Qualifications

• Minimum Associates degree in finance or a related field is required; equivalent relevant work experience may be considered in lieu of education, at the discretion of EBCH.
• 3-5 years of experience in Critical Access Hospital billing.
• 2-4 years of experience of leadership or supervisory experience, preferably withing a healthcare billing, business office, or related setting.
• Extensive knowledge of Medicare, Medical Assistance, and other third-party payor rules and regulations and their billing requirements.
• Knowledge in CPT and ICD codes, and medical terminology.
• Knowledge of state and federal billing and collection laws.

Preferred Qualifications

• Bachelor’s degree in Health Administration, Business, or related field.

About EBCH

We’re more than a healthcare provider, we’re a close-knit team dedicated to caring for our neighbors and strengthening the community we call home. Guided by our mission to enhance the health and well-being of the community we serve, we take pride in delivering compassionate, high-quality care close to home.

Our team embodies values of excellence, balance, compassion, and honor. We listen to our patients and each other, support personal and professional growth, and celebrate individuality. At EBCH, you’ll find a workplace where you’re valued, trusted, and empowered to make a difference every day — both inside and outside the hospital walls.

Job offers are contingent upon successful completion of passing a background study, fingerprinting, and reference check process. EBCH is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

At Ely-Bloomenson Community Hospital (EBCH), we believe in delivering exceptional care to every patient, every time, and that starts with supporting our team. We offer competitive pay, outstanding benefits, and a healthy work-life balance. Whether you’re providing direct patient care or supporting hospital operations, you’ll be part of a team that values excellence and professional growth.

Responsibilities

• Perform routine inspections and maintenance of boiler, HVAC, plumbing, electrical, and mechanical systems.
• Respond promptly to maintenance requests and emergency calls.
• Troubleshoot and repair building systems, fixtures, and equipment.
• Assist in the maintenance of fire alarm, security, and safety systems.
• Keep accurate records of maintenance activities and comply with hospital safety standards and codes.
• Collaborate with clinical and administrative staff to ensure a safe and functional environment.
• Follow infection control procedures and ensure minimal disruption to patient care.

Wage

• $23.97 - $34.64 per hour. Wage based on current boiler licensure level and experience.

Schedule

• Monday – Friday, day shift position with on-call rotation, evenings, weekends and/or holidays as needed.

Full-time Benefits

• Generous paid vacation, sick and safe time, and several paid holidays!
• Medical Insurance Plans through Blue Link with up to $4,000 annual HSA EBCH Contribution (based on plan enrollment)
• Dental Insurance
• Vision Insurance – Policy paid 100% by EBCH
• 403(b) Retirement Plan with EBCH Contribution
• Health Care and Dependent Care FSA 
• Short-term and Long-term Disability Insurance – Policies paid 100% by EBCH
• $75,000 Life and AD&D Insurance Plan - Policies paid 100% by EBCH
• Optional Supplemental Life Insurance for you and your family at a low rate
• On-site Employer Daycare with Employee Discounted Rates
• Bucketlist Rewards & Employee Recognition Program
• Employee Assistance Program

*Benefits and eligibility may vary based on FTE status. Daycare enrollment based on availability

Required Qualifications

• High-school diploma or equivalent required.
• One-year certificate from college or technical school or equivalent training in electricity, plumbing or other building trades required.
• Minimum of one-year experience required.
• Ability to read, write, and perform mathematical computations at a level required for successful job performance.
• Boilers License: At a minimum, MN Special Boiler License and will work towards continuation of increased boiler licensure up to 1st Class C Asst. Engineer.
• Current MN Driver’s license with no unacceptable violations.
• Ability to navigate Building Automation System (BAS) software, Computerized Maintenance Management System (CMMS) software, and other software including but not limited to Excel, Outlook, and Word.
• Ability to review and understand blueprints.

About EBCH

We’re more than a healthcare provider, we’re a close-knit team dedicated to caring for our neighbors and strengthening the community we call home. Guided by our mission to enhance the health and well-being of the community we serve, we take pride in delivering compassionate, high-quality care close to home.

Our team embodies values of excellence, balance, compassion, and honor. We listen to our patients and each other, support personal and professional growth, and celebrate individuality. At EBCH, you’ll find a workplace where you’re valued, trusted, and empowered to make a difference every day — both inside and outside the hospital walls.

Job offers are contingent upon successful completion of passing a background study, fingerprinting, and reference check process. EBCH is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

At Ely-Bloomenson Community Hospital (EBCH), we believe in delivering exceptional care to every patient, every time, and that starts with supporting our team. We offer competitive pay, outstanding benefits, and a healthy work-life balance. Whether you’re providing direct patient care or supporting hospital operations, you’ll be part of a team that values excellence and professional growth.

Responsibilities

• Evaluates patient to determine physical therapy treatment required.
• Plans and prepares treatment program based on evaluation of patient data.
• Administers exercises to improve and maintain function.
• Instructs, motivates, and assists patient to perform various physical activities and in use of assistant and supportive devices such as crutches, canes, and prostheses.
• Administers treatments involving application of physical agents.
• Evaluates effects of treatment at various stages and adjusts treatments to achieve maximum benefit.
• Records treatment, response, and progress into computer.
• Instructs patient and family in treatment procedures to be continued at home.
• Evaluates, fits, and adjusts prosthetic and orthotic devices and recommends modification to Orthotist.
• Orients, instructs, and directs work activities of assistants, aides, and students.
• Plans and conducts lectures and training programs on physical therapy and related topics for medical staff, students, and community groups.
• Replaces each workstation with clean linens after each patient.
• Cleans and disinfects all equipment after each patent.

Wage

• $49.00 - $53.00 per hour.

Full-time Benefits

• Generous paid vacation, sick and safe time, and several paid holidays!
• Medical Insurance Plans through Blue Link with up to $4,000 annual HSA EBCH Contribution (based on plan enrollment)
• Dental Insurance
• Vision Insurance – Policy paid 100% by EBCH
• 403(b) Retirement Plan with EBCH Contribution
• Health Care and Dependent Care FSA 
• Short-term and Long-term Disability Insurance – Policies paid 100% by EBCH
• $75,000 Life and AD&D Insurance Plan - Policies paid 100% by EBCH
• Optional Supplemental Life Insurance for you and your family at a low rate
• On-site Employer Daycare with Employee Discounted Rates
• Bucketlist Rewards & Employee Recognition Program
• Employee Assistance Program

*Benefits and eligibility may vary based on FTE status. Daycare enrollment based on availability.

Required Qualifications

• Minimum of bachelor’s degree in Physical Therapy from an accredited college or university.   
• Current licensure by the State of Minnesota.

About EBCH

We’re more than a healthcare provider, we’re a close-knit team dedicated to caring for our neighbors and strengthening the community we call home. Guided by our mission to enhance the health and well-being of the community we serve, we take pride in delivering compassionate, high-quality care close to home.

Our team embodies values of excellence, balance, compassion, and honor. We listen to our patients and each other, support personal and professional growth, and celebrate individuality. At EBCH, you’ll find a workplace where you’re valued, trusted, and empowered to make a difference every day — both inside and outside the hospital walls.

Job offers are contingent upon successful completion of passing a background study, fingerprinting, and reference check process. EBCH is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

• Pay: $32.00 – $42.00 per hour
• Schedule: Full-time (40 hours/week), Monday–Friday
• Benefits: Medical, dental, vision, 403(b) with employer contribution, generous paid time off, and more!

• Administer and maintain timekeeping and payroll systems to ensure accuracy and regulatory compliance. Ensures compliance with multiple union contracts.
• Process payroll by reviewing and reconciling timecards, pay rates, deductions, garnishments, and accruals to meet payroll deadlines.
• Enter, update, and maintain employee payroll and HRIS data, including new hires, employment changes, garnishments, reimbursements, and other transactions.
• Prepare and submit required payroll reports, audits, and filings (e.g., W-2s, ACA, DOL, workers’ compensation, Medicare cost reports, retirement audits).
• Stay current on payroll system updates and requirements, including federal and state regulations, forms (e.g., W-4), and best practices.
• Create payroll-related general ledger entries and reports for Finance. Actively participates in year end audits. 
• Provide Department of Labor information as requested; compile data for market salary surveys and wage comparison systems for the CHRO.
• Process year-end W-2s, ensure accuracy, distribute to employees, and submit required reports to the SSA and State of Minnesota.
• Maintain payroll-related tracking, including FMLA, union seniority, and benefit deductions.  
• Provide payroll support to employees and leaders, including employment verifications and reporting requests.
• Provide payroll support to employees and leadership, including employment verifications and reporting requests.

• $32.00 - $42.00 per hour.

• Full-time, non-exempt. Monday – Friday, 40 hours per week.

• Generous paid vacation, sick and safe time, and several paid holidays!
• Medical Insurance Plans through Blue Link with up to $4,000 annual HSA EBCH Contribution (based on plan enrollment)
• Dental Insurance
• Vision Insurance – Policy paid 100% by EBCH
• 403(b) Retirement Plan with EBCH Contribution
• Health Care and Dependent Care FSA 
• Short-term and Long-term Disability Insurance – Policies paid 100% by EBCH
• $75,000 Life and AD&D Insurance Plan - Policies paid 100% by EBCH
• Optional Supplemental Life Insurance for you and your family at a low rate
• On-site Employer Daycare with Employee Discounted Rates
• Bucketlist Rewards & Employee Recognition Program
• Employee Assistance Program

• High school diploma or equivalent
• Minimum of three (3) years of payroll experience, including end-to-end payroll processing responsibilities
• Experience creating, configuring, and maintaining payroll and HRIS systems
• Strong working knowledge of payroll practices (wages, deductions, garnishments) and compliance with the Fair Labor Standards Act (FLSA)
• Advanced proficiency in Microsoft Excel

• College coursework or degree in Business, Human Resources, or a related field
• Human Resources experience
• Certified Payroll Professional (CPP) certification or willingness to obtain within one year of employment

At Ely-Bloomenson Community Hospital (EBCH), we believe in delivering exceptional care to every patient, every time, and that starts with supporting our team. We offer competitive pay, outstanding benefits, and a healthy work-life balance. Whether you’re providing direct patient care or supporting hospital operations, you’ll be part of a team that values excellence and professional growth.

Responsibilities

• Demonstrates knowledge of the EMR to schedule, educate, and prep patients for their exams to ensure the patient, family, and/or caregiver are prepared for the exam ordered by the physician/provider.
• Verifies Patient identity by two means and verifies the exam being performed.
• Explains exam/procedure to patient, family and caregiver as needed to reduce anxiety and obtain patient cooperation. Performs the time out for safety when applicable.
• Performs all exams as required using the appropriate prepping, shielding, and exposure factors based on protocols and policies as well as ALARA when applicable.
• Demonstrates ability to complete correct documentation for orders, IV’s, and the exam, in the EMR.
• At the modality, verifies image quality, appropriate image orientation, and labeling prior to sending exam to PACS. Verifies image link with EMR is established prior to exam ending in the EMR.

Wage

• $32 - $41 per hour. Pay rate will be based on years of experience and additional certifications in imaging modules such as CT, MRI, & Mammo.

Schedule

• Our schedules are thoughtfully planned at least one month in advance, giving you the predictability you need to maintain a healthy work–life balance. The Diagnostic Imaging department operates between 7:00 a.m. and 7:00 p.m., offering flexible 8, 10, or 12-hour shifts. Casual Technologists participate on evening and weekend call shift and work a minimum of 36 hours per quarter.

Full-time Benefits

• Generous paid vacation, sick and safe time, and several paid holidays!
• Medical Insurance Plans through Blue Link with up to $4,000 annual HSA EBCH Contribution (based on plan enrollment)
• Dental Insurance
• Vision Insurance – Policy paid 100% by EBCH
• 403(b) Retirement Plan with EBCH Contribution
• Health Care and Dependent Care FSA 
• Short-term and Long-term Disability Insurance – Policies paid 100% by EBCH
• $75,000 Life and AD&D Insurance Plan - Policies paid 100% by EBCH
• Optional Supplemental Life Insurance for you and your family at a low rate
• On-site Employer Daycare with Employee Discounted Rates
• Bucketlist Rewards & Employee Recognition Program
• Employee Assistance Program

*Benefits and eligibility may vary based on FTE status. Daycare enrollment based on availability

Required Qualifications

• High School Diploma or Equivalent required.
• Completion of a two-year Medical Association approved course in Radiologic Technology or any equivalent combination of education and experience.
• Possession of, or eligible for, Certification by the American Registry of Radiologic Technologist as a Registered Radiologic Technologist.

Preferred Qualifications

• Previous CT experience or willingness to obtain through EBCH cross training program.
• MRI and Mammo experience preferred.
• EPIC knowledge preferred.

About EBCH

We’re more than a healthcare provider, we’re a close-knit team dedicated to caring for our neighbors and strengthening the community we call home. Guided by our mission to enhance the health and well-being of the community we serve, we take pride in delivering compassionate, high-quality care close to home.

Our team embodies values of excellence, balance, compassion, and honor. We listen to our patients and each other, support personal and professional growth, and celebrate individuality. At EBCH, you’ll find a workplace where you’re valued, trusted, and empowered to make a difference every day — both inside and outside the hospital walls.

Job offers are contingent upon successful completion of passing a background study, fingerprinting, and reference check process. EBCH is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.